OpenRange Supply LLC takes your privacy and personal information protection very seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase outdoor products, or use related services.
By using our services, you acknowledge and agree to the contents of this Privacy Policy.
I. Information We Collect
To provide you with better products and services, we may collect the following information:
- Personal Information
When you place an order, register, or contact us, we may collect:
Name
Email address
Phone number
Shipping address and billing address
- Order Information
Purchased product information (name, quantity, price, etc.)
Order records and transaction information
Return and exchange records and after-sales records - Payment Information
Payments are processed by a secure third-party payment platform. We do not store your complete bank card or payment account information.
- Device and Usage Information
IP address
Browser type and device information
Website access records and click behavior
This information is used to improve website performance and user experience.
- Information You Voluntarily Provide
This includes content you submit in customer service inquiries, comments, questionnaires, or activities.
II. How Information is Used
We collect your information primarily for the following purposes:
Processing orders and shipping goods
Providing customer service and after-sales support
Sending order notifications and logistics updates
Optimizing product design and user experience
Preventing fraud and ensuring transaction security
Sending promotional information and brand updates with your consent
III. Sharing and Disclosure of Information
We will not sell your personal information. We will only share necessary information in the following situations:
Sharing delivery information with logistics companies to complete delivery
Sharing necessary information with payment institutions to complete transactions
Disclosure as required by laws, regulations, or regulatory requirements
Sharing with your explicit consent
IV. Storage and Protection of Information
We take reasonable security measures to protect your information, including:
Encrypted data transmission (such as SSL technology)
Restricted access permissions
Secure server storage
Regular system maintenance and security checks
We retain your information only for the period necessary to achieve the purposes of this policy.
V. Your Rights
You have the following rights regarding your personal information:
To inquire about and obtain your personal information
To correct or update inaccurate information
To request the deletion of your personal information (to the extent permitted by law)
To unsubscribe from receiving marketing information
To withdraw your authorized consent
You can exercise the above rights by contacting us.
VI. Cookies and Technology Explanation
We may use cookies or similar technologies to:
Remember your preferences
Provide a personalized experience
Analyze website traffic and usage
You can manage or disable cookies through your browser settings, but this may affect the use of some functions.
VII. Protection of Minors
Our products and services are primarily intended for adults. If you are under the legal age, please use this service with the consent and guidance of your guardian.
VIII. Policy Updates
We may update this Privacy Policy as required by business or law. Updates will be published on this page and will take effect upon publication.
IX. Contact Us
If you have any questions or requests regarding this Privacy Policy or personal information protection, please contact us through the following methods:
Email: daniel@openrangesupplyonline.com / support@openrangesupplyonline.com
Phone: 9297187198
We are committed to protecting your privacy and trust in every service we provide, making your outdoor adventures safer and more comfortable.
